About The TCPA Letter

The TCPA Letter is hour-by-hour guidance for a business in the first 72 hours after a demand letter under the Telephone Consumer Protection Act or a state telemarketing statute arrives. It is written for the person who has to decide what to do before the end of the week.

Why the site exists

A demand letter under 47 U.S.C. § 227 usually arrives at a business with no lawyer on retainer. The owner or manager opens it, reads the dollar figure, reads the deadline, and goes online. What they find is written for consumers who want to sue, or for defence firms selling a retainer. This site covers the one window nobody else writes for: the first three days, in order, with what to do at each hour and why.

What it covers

The TCPA, the FCC rules at 47 C.F.R. § 64.1200, the Florida Telephone Solicitation Act at Fla. Stat. § 501.059, and the four-year federal limitation period at 28 U.S.C. § 1658. Every number on the site comes from one of those texts, and each page links to the official text so the reader can check it.

What it does not do

• It does not rate, rank, review or recommend enforcement firms or law firms.
• It does not tell the reader to ignore the letter. It sets out what each choice produces, and where the calls are documented and consent is missing it says what that usually means: resolving the letter is cheaper than contesting it.
• It does not give legal advice. The facts of each matter differ, and a lawyer licensed in the reader's state is the right person to apply the law to them.

Corrections

Statutes are amended and FCC rules change. If a page is out of date or wrong, it is corrected with a note of the change once checked against the current text.